The shop for the factory outlets,requires wholesale or OEM/ODM customers,please send the relevant requirements of the product style, color, code number, and the number of production to email@example.com mailbox,and leave your contact information.
Welcome customers to consult requirements, we are dedicated to serve you.
My package did not arrive:
If your package does not arrive within a couple of weeks after the purchase date,first track your order to ensure no issues occurred during the shipping process. If your problem is still unresolved,please contact the shop with an explanation of the situation.
My package arrived damaged:
In the event you receive a defective or damaged product, please contact us.
I received the wrong item:
First review your order history and confirm that the product you received is different from your order.Please contact the shop to discuss shop exchange policy.
My tracking NO. can not be checked:
if there is no information,please contact us.
We provide international shipping( Chian Post) airmail with tracking number,approximately 5- 10 days.We will send out the items within 3 days once your payment is completed.
We do not uarantee delivery time on all international shipments due to differences in customs clearing times in individual countries,which may affect how quickly your product is inspected.These additional fees may be collected at time of delivery.
We do our best to provide our customers with the service.
Since the date of receipt, customers can apply for a return within 15 days, for any reason.However,the buyer should make sure that the items returned are in their original conditions.If the items are damaged or lost when they are returned,the buyer will be responsible for such damage or loss,and we will not give the buyer a full refund.The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Your satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best services.
Please read over all guide line before order.Any payment means acceptance to it.
Appreciate if you can leave us a feedback upon receiving the items.Feedbacks are important for a genuine seller.
Please contact us before leaving neutral or negative feedback.We believe any differences can be resolve via good communication.
We CHERISH EVERY BUYER.Please do not hesitate to contact us for any questions.We will be more than glad to attend to you.
Part of the country because of confidentiality rules, mail is no tracking trajectory and sign for trajectory.
If you mind this kind of situation, the following countries customers order carefully, please.
(Australia, Puerto Rico, Netherlands, Montenegro, Honduras, Kyrgyzstan, Canada, Kuwait, Macedonia, The United States, The U.S. virgin islands ,Bangladesh,Nicaragua, Sri Lanka, TAHITI (French Polynesia), Turkmenistan, Iraq, Jordan, Tajikistan, Algeria, Azerbaijan (cis), Egypt, North Korea, North Korea, The Dominican republic, the United Nations, Republic of the Congo, Rwanda, Mali, Tunisia, The British, Mexico, Germany)
We guarantee the products sent, also can see our mail record in China.
If you encounter problems, please don't worry, don't need to launch dispute, can contact our online customer service queries in a timely manner. Thank you for your cooperation.