Delivery information

Delivery Information

  • We try to display the actual color of the product. However, it is not possible because of the resolution and monitor it will display different image than the actual product.
  • Each and every product is duly screened by the supplier on various parameters of quality test before dispatching. The customer at the time of placing the order agrees to the variations and allows CoolGiftsshop.com to make deliver of the product similar to product that was shown on the website.
  • Order is to places at the site itself by providing detailed and correct address of the receiver.
  • com reserves the right in case of any cancellation due to incorrect pricing ,incorrect address ,product out of stock or any other valid reason.
  • All payments are to be made through credit cards/debit cards/master cards/visa cards etc as no COD (Cash on delivery) option are available.
  • Prices and Availability of products are subject to changes without prior notifications at the discretion of CoolGiftsshop.com
  • Normally, we require 7 working days to deliver the product you have ordered.
  • com is not liable for any delay that is caused by earthquake, storm, fire or strike riots or any malicious damages of similar nature and can reschedule the delivery dates.

Refund and cancellation/Exchange

  • The refund can be made in case of below mentioned issue.
    • When delivery of order cannot be made because of our fault/mistake.
    • Request for cancellation/refund /exchange of order can be placed within a period of 48 hrs after receiving the order
    • The time to process the request is 30 days.
    • com reserves the right to cancel the request in case the product is damaged.